Zexus Cookie Policy

Operated by Zexus Services Limited

Effective date: August 7, 2026
Last updated: August 13, 2026

This Cookie Policy explains how Zexus Services Limited uses cookies and similar technologies on:

• zexusservices.com;
• zexuspro.com;
• zexusauto.com;
• related websites, applications, dashboards, forms, and digital services operated by Zexus.

This Policy should be read together with the Zexus Privacy Policy and Master Terms of Service and User Agreement.

1. What cookies are

Cookies are small text files placed on your browser or device when you visit a website.

They help websites:

• Recognise your device.
• Remember settings.
• Maintain login sessions.
• Secure transactions.
• Understand how visitors use the website.
• Improve performance.
• Provide relevant communications or advertising.

We may also use similar technologies, including:

• Pixels.
• Web beacons.
• Software development kits.
• Local storage.
• Device identifiers.
• Tracking links.
• Server-side analytics.

2. Types of cookies we may use

2.1 Strictly necessary cookies

These cookies are required for the websites or platforms to operate.

They may be used to:

• Keep you signed in.
• Maintain account sessions.
• Process bookings and transactions.
• Protect forms and payments.
• Detect suspicious activity.
• Remember privacy choices.
• Prevent fraud.
• Maintain security.
• Load pages and essential features.

These cookies generally cannot be disabled through our cookie-consent tool because the services may not function properly without them.

2.2 Functional cookies

Functional cookies help remember choices and improve your experience.

They may remember:

• Language.
• Region.
• Display preferences.
• Search filters.
• Account preferences.
• Recently viewed listings.
• Marketplace settings.

You may be able to disable these cookies, but some features may not work as intended.

2.3 Analytics and performance cookies

Analytics cookies help us understand how people use our websites and platforms.

They may help us measure:

• Page views.
• Search activity.
• Feature usage.
• Session duration.
• Errors.
• Traffic sources.
• Device and browser performance.
• Conversion and transaction journeys.

We use this information to improve usability, performance, navigation, and platform features.

Where possible, analytics information will be aggregated or de-identified.

2.4 Security and fraud-prevention technologies

We may use cookies and similar technologies to:

• Detect unusual activity.
• Identify automated abuse.
• Prevent account takeover.
• Protect payment and transaction flows.
• Detect repeated failed login attempts.
• Investigate fraud.
• Protect users and the platform.

Disabling these technologies may prevent access to some features or transactions.

2.5 Marketing and advertising technologies

Where permitted, we may use cookies or similar technologies to:

• Measure marketing campaigns.
• Understand whether an advertisement resulted in a visit or sign-up.
• Show relevant Zexus communications.
• Limit repeated advertisements.
• Measure the performance of promotional content.

We will seek consent where required before placing non-essential marketing cookies.

3. First-party and third-party cookies

3.1 First-party cookies

First-party cookies are placed by Zexus.

We may use them to operate accounts, platforms, dashboards, transactions, security systems, and preferences.

3.2 Third-party cookies

Third-party cookies may be placed by service providers that support:

• Payment processing.
• Identity verification.
• Fraud prevention.
• Analytics.
• Customer support.
• Marketing.
• Hosting.
• Video or media content.
• Communications.
• Performance monitoring.

Third-party providers may process information under their own privacy policies.

We do not control every third-party cookie. You should review the relevant third party's privacy notice where appropriate.

4. Information collected through cookies

Depending on the technology and your settings, we may collect:

• IP address.
• Device type.
• Browser type.
• Operating system.
• Approximate location.
• Language.
• Time zone.
• Pages viewed.
• Links clicked.
• Search activity.
• Session information.
• Referral source.
• Login and security events.
• General usage patterns.
• Device identifiers.

Cookies generally do not directly reveal your full name or identity. However, information collected through cookies may be linked with account or transaction information where necessary to operate the services, prevent fraud, or comply with law.

5. Cookie consent

When you first visit a Zexus website, we may display a cookie banner or consent tool.

Depending on the type of cookie, you may be able to:

• Accept all cookies.
• Reject non-essential cookies.
• Select individual cookie categories.
• Change your preferences later.
• Withdraw consent.

Strictly necessary cookies may operate without consent where permitted because they are required to provide a service you requested.

Where consent is required, we will not place the relevant non-essential cookies until you provide consent.

6. Managing cookies

You may manage cookies through:

• The Zexus cookie-preference tool.
• Your browser settings.
• Your device settings.
• Third-party provider controls.
• Advertising or analytics opt-out tools.

Blocking or deleting cookies may:

• Sign you out.
• Remove saved preferences.
• Affect listings and search results.
• Prevent payments or bookings.
• Disable security features.
• Reduce platform functionality.

7. Cookie duration

Cookies may be:

• Session cookies: deleted when you close your browser.
• Persistent cookies: remain until they expire or you delete them.

The duration depends on the purpose of the cookie and the provider that places it.

We will not retain cookie-related information longer than reasonably necessary for the purpose for which it was collected, subject to security, legal, technical, and operational requirements.

8. Do-not-track signals

Some browsers provide "Do Not Track" settings.

Because there is no universal standard for interpreting these signals, our websites may not respond to every browser-based Do Not Track setting.

You may use our cookie-preference tool or browser controls to manage non-essential cookies.

9. Cookies and personal data

Some cookie information may constitute personal data or may be linked to personal data.

Our use of such information is governed by the Zexus Privacy Policy.

We may use cookie information to:

• Operate the platform.
• Secure accounts.
• Prevent fraud.
• Analyse performance.
• Improve services.
• Remember preferences.
• Support customer service.
• Measure marketing where permitted.

10. Updates to this Policy

We may update this Cookie Policy to reflect:

• Changes to our websites or applications.
• New cookies or technologies.
• Changes to analytics or marketing providers.
• Legal or regulatory requirements.
• Changes to privacy preferences.
• Improvements to security and platform operation.

The updated version will display a revised "Last updated" date.

Where required, we may ask you to renew or update your cookie preferences.

11. Contact

If you have questions about this Cookie Policy or the use of cookies on Zexus platforms, contact:

Privacy email: [email protected]

Zexus Services Limited
Suite 202, 45 Orominike Street, D/Line,
Port Harcourt, Rivers State, Nigeria.

Parent website: zexusservices.com
ZexusPro: zexuspro.com
ZexusAuto: zexusauto.com