Cookie Policy
Operated by ZexusPro Limited • Website: zexuspro.com • Last updated: October 26, 2026
Table of Contents (Sections 1 to 8)
1. Introduction
This Cookie Policy explains how ZexusPro Limited (“ZexusPro,” “we,” “us,” or “our”) uses cookies and similar technologies on our website, application, and services (collectively, the “Platform”).
We use cookies to improve your experience, understand how the Platform is used, and deliver relevant content. This policy explains what cookies are, the types we use, and how you can manage your preferences.
This Cookie Policy forms part of our Privacy Policy and Terms of Use & Marketplace Rules.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an application.
Cookies help websites and applications remember your preferences and settings, understand how you use the Platform, improve user experience and performance, deliver relevant content, and analyze traffic and usage patterns.
Similar technologies include web beacons, pixels, local storage, and device identifiers.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Platform to function properly. They enable page navigation and access to secure areas, session management and login functionality, load balancing and security features, and remembering your cookie preferences.
Essential cookies cannot be disabled without affecting the core functionality of the Platform.
3.2 Performance and Analytics Cookies
These cookies help us understand how you use the Platform by collecting anonymous information about pages visited and time spent on each page, navigation paths and click patterns, error messages and technical issues, and device type, browser, and operating system. This information helps us improve the Platform's performance, content, and user experience.
3.3 Functional Cookies
These cookies allow the Platform to remember choices you make, such as your language preference, location, or display settings, and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
3.4 Targeting and Advertising Cookies
These cookies are used to deliver relevant advertisements to you and limit the number of times you see an advertisement. They help us understand your interests and show relevant content, measure the effectiveness of advertising campaigns, remember whether you have visited the Platform before, and share information with advertising partners, subject to your consent where required.
We do not currently run extensive third-party advertising, but we may do so in the future. Where targeting or advertising cookies are used, we will obtain your consent where required by law.
4. Purposes of Cookies
We use cookies for authentication and security, to keep you logged in, protect your account, and detect fraudulent activity; preferences and settings, to remember your language, location, and other preferences; analytics and improvement, to understand how the Platform is used and improve performance, content, and features; functionality, to enable features such as video playback, social sharing, and interactive content; communication, to understand whether you have opened our emails or clicked on links; and advertising, where applicable, to deliver relevant advertisements and measure campaign effectiveness.
5. Third-Party Cookies
Some cookies on the Platform are set by third parties, such as analytics providers (for example, Google Analytics or similar services), payment providers (for example, Paystack, FirstBank, or other payment processors), verification providers (for example, Smile ID, Prembly, or other identity-verification services), hosting and infrastructure providers (for example, cloud hosting, CDN, or security services), and social media platforms (for example, Facebook, X, LinkedIn, or YouTube, where social plugins are embedded).
These third parties may collect information about your online activities over time and across different websites or applications. We encourage you to review the privacy policies and cookie policies of these third parties to understand how they use cookies.
6. Managing Your Cookie Preferences
6.1 Browser Settings
Most web browsers allow you to view, manage, and delete cookies, block all cookies or specific types of cookies, and set preferences for individual websites. Please note that blocking or deleting certain cookies may affect the functionality of the Platform.
Instructions for managing cookies in popular browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop
- Safari: https://support.apple.com/guide/safari/manage-cookies
- Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
6.2 Cookie Consent Banner
Where required by law, we will display a cookie consent banner on your first visit to the Platform. The banner will allow you to accept all cookies, reject non-essential cookies, or customize your preferences by cookie category. You can change your preferences at any time by updating your browser settings or contacting us.
6.3 Mobile Devices
On mobile devices, you can manage advertising identifiers and tracking preferences through your device settings. For example: iOS, Settings > Privacy > Advertising > Limit Ad Tracking; Android, Settings > Google > Ads > Opt out of Ads Personalization.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Material changes will be communicated through the Platform, by email, or via a notice on the website before the changes take effect.
Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
8. Contact Us
For questions, concerns, or requests regarding this Cookie Policy or our use of cookies:
- Data & Privacy: privacy@zexuspro.com, Data access requests, KYC record updates, NDPA compliance.
- General Support: support@zexuspro.com, General help, account onboarding, and navigation questions.
- Disputes & Resolutions: disputes@zexuspro.com, Payment issues, milestone disagreements, or unfulfilled deliverables.
- Trust & Safety: trust@zexuspro.com, Anonymized trust reports, circumvention attempts, fraud or scams.