Securing High-Value Projects with
Payment Protection & Safety Guarantee
A professional, step-by-step trust framework designed to secure client funds, align project deliverables, and guarantee timely payouts to verified service professionals across Nigeria.
The Pillars of Payment Protection
Our safety standard eliminates the anxiety of service delivery, providing a bulletproof medium of value exchange.
100% Secure Custody
Funds are never deposited directly into personal or corporate provider accounts upfront. Capital is locked securely inside partner bank-grade processors and released only on verifiable proof of milestone completion.
Contractual Milestone Alignment
Projects are split into scannable, logical stages with custom deliverables. Clients approve and fund each milestone separately, maintaining complete control over budget timelines and industrial benchmarks.
Vetted Professional Network
Only professionals who have passed extensive KYC vetting (NIN checks, corporate CAC registry checks, and verified professional engineering/licensing credentials) are eligible to accept secured funds.
The Zexus Guarantee: Comprehensive Platform Protection
Up to ₦1,000,000 in property damage and payment coverage, built directly into every on-platform contract.
For Clients
Safeguarded against accidental property damage during job execution by verified service professionals.
For Service Pros
Fully protected against non-payment and default once project milestones are completed and verified.
To keep your ₦1,000,000 protection active, all project communications, milestone approvals, and payments must remain on ZexusPro.
Taking transactions or payments off-platform automatically voids payment protection, legal dispute mediation, and guarantee protections.
The Payment Protection Blueprint
How Zexus protects your capital and aligns milestones from project kick-off to successful close out.
Milestone Definition & Contract Agreement
Both client and professional align on specific milestone goals, scope parameters, deadlines, and pricing prior to start. No work begins until both parties legally bind the agreement within the secure Zexus contract manager.
Active Milestone Deposit (Safe-Lock)
The client deposits funds to secure the active milestone. Payments are securely managed using industry-leading, CBN-licensed secure payment processors (such as Paystack, Flutterwave, and Stripe). The professional is instantly notified that capital is secured and is cleared to start.
Verification & Quality Check
Upon completion of the milestone deliverables, the professional uploads verifiable documentation, engineering logs, or photographic proof. The client conducts an audit (or designates an independent sector specialist inspector) to sign off on quality.
Guaranteed Safe Payout
Once milestone completion is approved, Zexus releases the secured funds instantly into the professional's designated bank account. The system prompts the automatic rollout of the subsequent milestone stage.
The 48-Hour Professional Dispute Protocol
If milestone quality is contested, or deliverables are delayed beyond agreed thresholds, either party can activate the Zexus Dispute Resolution Flow.
Our legal and industrial engineering panel reviews the submitted milestone briefs, logs, and evidence neutrally. We mediate a fair resolution (whether arranging partial releases or full refunds) within 48 hours.
Mediation Rules & Protection
Neutral Arbitration
Arbitration is managed by neutral third-party industry specialists from COREN, NSE, or marine panels.
Comprehensive Review
We assess original engineering CAD drawings, photographic proof, geolocation markers, and site inspector audits.
Quick Turnaround
Decisions are mediated and resolved within 48 business hours, keeping projects fluidly moving.
Verified Professional Starburst Badges
Service professionals earn starburst tiers to signify successful milestone completion metrics and regulatory validation.
Rising Pro Verified Badge
Granted upon validation of government identity credentials, corporate CAC certificates, and completion of the first secured milestone successfully.
Top Pro Verified Badge
Earned after maintaining a 4.8+ rating over 5+ successful secured milestones, with zero active safety infractions or contract timeline defaults.
Elite Pro Verified Badge
Reserved for master corporate entities with over 15+ high-value milestones completed, dual regulatory licenses verified, and impeccable service logs.
Payment Protection FAQs
Are there setup or listing fees on ZexusPro?
No. Listing your projects, comparing quotes, and signing contracts is completely free. We charge a flat, humble 10% service fee on successful payouts. If the milestone isn't completed, you pay nothing.
How are secure payments processed?
ZexusPro integrates with top CBN-licensed secure payment infrastructure providers, including Paystack, Flutterwave, and Stripe. Your funds are handled end to end by those licensed providers, never in unvetted or custom proprietary systems.
Who conducts inspection checks before milestone releases?
For standard projects, the client reviews and approves deliverables. For high-value technical sectors (such as Structural Audits, Drilling, or Marine Engineering), either party can request verification by a certified inspector, ensuring full alignment with codes.
Build & Contract with Uncompromising Peace of Mind
Eliminate the anxiety of project execution. Secure your budget milestones with CBN-aligned payment infrastructure and work exclusively with Nigeria's premium, certified service providers.