Service Sectors

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Dispute Resolution Center

Fair, transparent, and expert-led mediation for industrial and professional service contracts.

Initiate a Dispute

Select Active Secured Project

Reason for Dispute

Substandard Work QualityMissed Deadlines / AbandonmentScope of Work DeviationOther (Specify below)

Detailed Explanation

Upload Evidence (Photos, Reports, Chats)

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Drag & drop files or click to browse

Supports PDF, JPG, PNG, DOCX (Max 20MB total)

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Important Notice

Initiating a dispute freezes the associated secured funds. A ZexusPro Sector Moderator will review the case within 48 hours. Frivolous disputes may result in account penalties.

The Mediation Process

1

Funds Frozen

Release is immediately halted.

2

Moderator Review

A sector-specific expert reviews evidence.

3

Resolution Binding

Decision is made within 5 business days.

Need Immediate Legal Counsel?

For high-value projects over ₦10M, we offer dedicated arbitration services.

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Nigerian Digital Infrastructure & Engineering Regulatory Alignment

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COREN Licensure Alignment

All construction and structural engineers undergo active validation against the Council for the Regulation of Engineering in Nigeria register.

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Our transparent dispute mechanics are aligned with Federal Competition and Consumer Protection Commission guidelines.

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Secured milestones and smart secure transfers strictly match National Information Technology Development Agency compliance rules.

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All client architectural files, car valuation indices, and vessel surveys are managed under Nigeria Data Protection Regulation safety protocols.

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